Responsible Gaming

At Silverplay, we take our customers seriously. We want to provide you with an online environment that is as responsible and as fair as we know you all are. We encourage all of our customers to bet only within your budget means. It is important to be aware of the following:

·        Minors are strictly prohibited from using the website (any persons under 18 years of age).

·        Use child protection software.

·        Do not share your credit card details online with other people.

·        Once setting a username name and confidential password (consider updating the password, periodically), this can decrease the number of fraudulent access.

What is Gaming Addiction?

Online sports betting, casino, and games are rapidly becoming more popular and with a wider range of choices and opportunities to bet. Online gambling has become a daily routine resulting in a high of pleasure. It is imperative to be aware of any chance of extreme behavior. Some points of measurements are:

·         Maintain control of the money you spend gambling.

·         Avoid chase losses.

·         Only gamble money that you can afford to spend.

If you think that you may have any intentions resembling gaming addiction, please contact the nearest addiction center, as soon as possible.

Silverplay provides you with a variety of options that will allow each of you to be in control of your gaming and gamble responsibly.

Self-exclusion or Simple Account Closure

Silverplay allows its customers to self-exclude themselves from their accounts on the website for time periods of 6 months to 5 years.


The moment such modification is enforced on the account for a requested by the customer period, there will not be a possibility for that account to be reactivated under any circumstance unless the agreed-upon period has expired.


An account is considered simply closed if a customer did not specify the reason or the period, which they want for their account to be closed. In such cases, that account can be reopened at any point in time, upon a request from the customer in question.



• Such requests will only be considered if they are sent from the e-mail the customer in question used to register to the Silverplay site.


• A self–exclusion and account closure requests are considered to be fulfilled only after the receipt of a confirmation e-mail from Silverplay 's customer support team.


• Silverplay is not to be held liable for any future accounts the self-excluded customer opens on the site. In those cases, where the self-excluded customer manages to bypass the Silverplay systems, no refunds will be processed.


Should you require more information on this, please feel free to contact our operators by live chat or e-mail, we would be happy to provide you with the answers you seek.


Silverplay does not fulfill requests for deposit limits on its customers’ accounts for any payment method, amounts, or periods of time.

Accessing Account History

Using our Website, all customers can view their history, which is readily available 24/7. Simply, click on the "Payment History”, in your account.

Deposit Limits

Should you require more information on this, please feel free to contact our operators by live chat or e-mail, we would be happy to provide you with the answers you seek.

Silverplay can set deposit limits on its customers' accounts for any payment method, amount, or period of time. Deposit limits are set only upon the customer's request.

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